Orders submitted to kttape.com are usually shipped within 24 hours during normal Monday to Friday business days. For expedited shipping, the order needs to be submitted by 2pm EST to ship the same day. Weekend Delivery is not available for expedited shipping. You will receive a confirmation email confirming we've received your order (please check your spam/junk folders if necessary).
If there is an item included in your order that has gone out of stock, we will refund the item to your original form of payment. You will receive an email and confirmation with the refunded costs. If we have an ETA for the item(s) we will provide to you, or provide another suggestion where you can successfully purchase.
We accept returns 30 days after you order with us. You can send a request to firstname.lastname@example.org to request a return authorization for your order. Please include your name, order number, and reason for the return. The support agent will work with you, and provide the appropriate instructions to return the order.
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