KT Tape Return Policy

Physical Products:

Returns accepted within 30 days of purchase. Please email support@kttape.com for a return authorization number (RMA) - please provide your order number & the reason for the return.

Returns accepted should be in unopened, unused condition unless the product did not meet expectations. Returns that meet these criteria will be refunded the full purchase price.  Please reference our Satisfaction Guarantee as applicable.

Customers may be responsible for return shipping cost.

 

Digital Products / E-Courses:

Participants may cancel their enrollment in online courses within 14 days of purchase for a full refund, provided they have not accessed more than 20% of the course content. Cancellations made after 14 days or if more than 20% of the course has been accessed are non-refundable.

To request a cancellation, please contact our support team at ecourse@kttape.com with your order details.  We strive to ensure a positive learning experience and are happy to address any concerns you may have.

 

 (Last updated: Oct 15, 2024)